Frequently Asked Questions
A: To log into the FIRM Landscaping client hub, follow these simple steps:
1. Go to the FIRM Landscaping website.
2. Click on the "Client Log In" button.
3. Enter your email address in the provided field.
4. You will receive a code in your email. Enter this code to complete the login process.
You can easily access all your project details, invoices, and other relevant information. If you encounter any issues, please reach out to a phone number in contact page.
A: To submit a request, visit our website and head to the ‘Contact Us’ page, where you'll find a request form at the bottom. You can also access the form anytime by clicking the button in the footer of every page. Simply fill out your details and the nature of your request, and our team will get back to you as soon as possible.
Prefer to talk to someone directly? You can call or text us anytime—we’re happy to help!
A: Our office hours are Monday to Friday from 7:00 AM to 4:00 PM and Saturday from 9:00 AM to 3:00 PM. We are closed on Sundays.
On-site work takes place Monday to Friday from 7:00 AM to 5:00 PM.
A: Yes! We proudly stand behind our work with warranty coverage because our core belief is simple—we're not happy until you are. All hardscaping and plants come with a warranty for your peace of mind.
For full details, check out our Terms and Conditions page in the footer to review our warranty policies.
A: Our pricing is based on the complexity and scope of each project. Since every job is unique, it’s difficult to provide set prices. Instead, we use a pricing scale on our website, ranging from $ (more affordable projects) to $$$$ (higher-end projects) to give you a general idea of cost.
After an initial consultation, we’ll provide a detailed quote tailored to your specific needs.